Introduction
Quobby ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this policy carefully. By using Quobby, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect the following types of information:
Account Information:
- Email address (for account creation and communication)
- Display name and avatar (customisable by you)
- Authentication data (securely managed by our authentication provider)
User-Generated Content:
- Flashcards and decks you create
- Habit tracking data
- Scanned documents (Premium users)
- Study progress and statistics
Usage Data:
- App feature usage patterns
- Study session duration and frequency
- Error logs and crash reports
- Device type and operating system version
For Advertising (Free Users):
- Device advertising identifier (IDFA)
- General location (country/region)
How We Use Your Information
We use your information to:
- Provide and maintain the App's functionality
- Sync your data across devices (Premium users)
- Enable community features (deck sharing, leaderboards)
- Send important notifications and updates
- Analyse usage to improve the App
- Provide customer support
- Display relevant advertisements (free users)
- Detect and prevent fraud or abuse
We do NOT:
- Sell your personal data to third parties
- Share your flashcard content without your consent
- Use your data for purposes unrelated to the App
Data Storage and Security
Your data is stored using industry-standard security measures:
Local Storage:
- Flashcards and app data are stored locally on your device
- Local data is protected by your device's security features
Cloud Storage (Premium):
- Data is encrypted in transit using TLS/SSL
- Cloud data is stored on secure Supabase servers
- We use row-level security to protect your data
- Only you can access your personal content
We retain your data for as long as your account is active. You may request deletion at any time.
Third-Party Services
We use the following third-party services:
Supabase (Cloud Infrastructure):
- Provides authentication, database, and file storage
- Privacy Policy: supabase.com/privacy
Google AdMob (Advertising - Free Users):
- Displays personalised and non-personalised ads
- May collect device identifiers and usage data
- Privacy Policy: policies.google.com/privacy
Apple (App Store & Payments):
- Processes in-app purchases and subscriptions
- Privacy Policy: apple.com/privacy
Translation APIs:
- Used for AI vocabulary features
- Only text content is sent, not personal identifiers
These services have their own privacy policies governing their data practices.
Advertising
Free users see advertisements served by Google AdMob.
How Ads Work:
- AdMob may use your device's advertising ID (IDFA)
- Ads may be personalised based on your interests
- You can opt out of personalised ads in iOS Settings
To Limit Ad Tracking:
Settings → Privacy → Tracking → Disable "Allow Apps to Request to Track"
Premium Subscribers:
Premium users do not see any advertisements, and we do not collect advertising-related data from premium accounts.
Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
European Union (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to data portability
- Right to restrict or object to processing
- Right to withdraw consent
California (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising rights
We do not sell your personal information.
To exercise these rights, contact us at: helpmequobby@gmail.com
Children's Privacy
Quobby is intended for users aged 13 and older.
We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will delete such information.
Users between 13–18 should have parental consent before using the App.
Data Retention
We retain your data as follows:
Active Accounts:
- Data is retained while your account is active
- Study statistics may be retained for service improvement
Deleted Accounts:
- Account data is deleted within 30 days
- Some anonymised analytics may be retained
- Backup copies may persist for up to 90 days
Published Decks:
- Community decks may remain available unless you request removal
- Ratings and download counts are anonymised and retained
International Data Transfers
Your data may be processed in countries outside your residence, including:
- European Union (Supabase infrastructure)
- United States (Google services)
We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses (SCCs)
- Privacy Shield compliance where applicable
- Adequacy decisions by the European Commission
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy in the App
- Updating the "Last Updated" date
- Sending an email notification for material changes
Your continued use of the App after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: helpmequobby@gmail.com
For GDPR-related inquiries:
Data Protection Officer: helpmequobby@gmail.com
We will respond to all requests within 30 days.